Graded appliances are brand-new items that cannot be sold as "new" due to minor cosmetic imperfections, damaged packaging, or being ex-display models. They are fully functional and typically come with manufacturer or retailer warranties. Graded appliances offer savings of 20-70% off RRP.

What is the difference between A-grade, B-grade and C-grade appliances?

A-grade appliances have minimal cosmetic imperfections and are essentially new. B-grade items have noticeable marks or dents on visible surfaces but work perfectly. C-grade appliances have more significant cosmetic damage but are fully functional. All grades are unused and offer excellent value.

What does factory seconds mean?

Factory seconds are appliances that didn't pass quality control due to minor cosmetic defects during manufacturing. They are brand new, unused, and fully functional. Factory seconds is another term for graded appliances commonly used in the UK.

Do graded appliances come with a warranty?

Yes, most graded appliances come with warranties. A-grade items often have full manufacturer warranties. B-grade and C-grade typically come with retailer warranties of 6-12 months. Some retailers offer extended warranty options for additional peace of mind.

Can I get graded appliances delivered?

Yes, most graded appliance retailers offer delivery services. Many offer free delivery over a certain order value (typically £300-500). Some retailers also offer next-day or same-day delivery options.

What is an ex-display appliance?

Ex-display appliances were previously on show in retail stores or showrooms. They may have been connected for demonstration but have had minimal actual use. Ex-display items are typically A-grade or B-grade depending on their condition.