Washing machine is very loud on spin
Banging, rumbling or a jet-engine roar as the machine spins up. Knocking is usually load or suspension; a continuous roar that gets worse with speed usually means the drum bearings, which is the repair most likely to end a machine's life.
DIY-able with care
Involves dismantling or a part swap — confident DIYers only
About 1 hr to work through
Free to £320
DIY: Up to £70 in parts
What causes it, most likely first
Unbalanced or overloaded drum
Most likelyA single heavy item or a packed drum makes the machine knock violently on spin. Costs nothing to rule out and is the answer surprisingly often.
How to check: Redistribute the load by hand and run a spin-only cycle.
Machine not level or feet not locked
CommonA rocking machine amplifies every vibration into a bang against the cabinet and the floor.
How to check: Push down on each front corner in turn — any movement means the feet need adjusting and locking.
Transit bolts still fitted
OccasionalOn a newly delivered machine, transit bolts left in the back produce a violent hammering noise and will damage the machine if left.
How to check: Look for four bolts with plastic collars across the back panel.
Foreign object between drum and tub
CommonA coin or underwire trapped behind the drum produces a distinct metallic scraping that changes with drum speed.
How to check: With the machine unplugged, turn the drum slowly by hand and listen.
Worn shock absorbers
CommonDead dampers let the drum swing far enough to hit the cabinet. Classic symptom is heavy knocking only at high spin speed.
Shock absorbers / dampers£20–£50 for the partDIY with careWorn drum bearings
CommonA rumbling roar that rises with spin speed, often with visible up-and-down play if you grip the drum at the top and pull. Replacing bearings is a full strip-down and is frequently uneconomic on a machine over about six years old.
Drum bearing kit£25–£70 for the partEngineer
What to check, in order
Redistribute the load and retry
Pull the wet washing apart, spread it evenly, and run a spin-only cycle.
10 minCheck the machine is level and solid
Push each front corner down in turn. Adjust the feet with a spanner until there is no rock at all, then lock the nuts up against the cabinet.
15 minSpannerDiagnose the noise type
Rhythmic banging that varies with load is suspension or balance. A metallic scrape is a trapped object. A continuous roar that rises smoothly with speed is bearings — and that is the one worth getting a quote on before spending anything.
15 minCheck the drum for play
With the machine unplugged, grip the drum at the top and pull it towards you, then push it back. More than a few millimetres of movement, or a gritty feel as you turn it, confirms worn bearings.
10 minGet a quote before committing to bearings
A bearing job is several hours of labour and on many machines the drum is sealed, so the whole tub assembly has to be replaced. Ask for the total, then compare it against a graded replacement — this is the classic repair-or-replace decision point.
10 min
Need an engineer for this?
We list 4 washer dryer repair businesses across the UK. Diagnostic callouts typically start around £55, and many will put that towards the repair if you go ahead.
- 01463 791822Highland Appliance ServicesVerifiedInverness
- 01823 669616Squibb Appliance CareVerifiedTaunton
- 01903 779 334The Service CentreVerifiedAngmeringSame day
Parts you might need
Typical UK prices for the part alone, before fitting. Worth knowing before you accept a quote — the part is often a small share of what a repair is priced at.
Shock absorbers / dampers
Damp the drum as it accelerates into a spin. Worn ones let the drum hammer the cabinet on high spin speeds.
£20–£50Drum bearing kit
The bearings the drum spins on, plus the shaft seal. Replacing them is a full strip-down and is often the point at which a repair stops being worth it.
£25–£70
Worth repairing, or replace it?
At the top of this range the repair costs a significant share of a graded replacement, which typically starts around £280. Worth getting the quote first, then deciding — on a machine under about five years old a repair usually still wins.
Is there an error code on the display?
If your washer dryer is showing a code, that will narrow the diagnosis a lot further than symptoms alone.
Look up your error code