The GradedAppliance Hub

LG OE on a washer dryer

Outlet fault — the machine could not drain the water away.

Verdict

You can fix this yourself

No special tools or qualifications needed

Urgency
Fix soon

About 45 min to work through

Typical cost

Free to £130

DIY: Up to £40 in parts

What OE actually means

The drain pump ran and the level did not fall in time. As on every other brand this is a blockage far more often than a failure, and the pump filter behind the bottom flap is where the answer usually is.

Before you start

  • Electrical safety: Unplug the machine before opening the pump filter.

  • Water: The drum is still full — several litres will come out. Towels and a shallow tray first.

What causes it, most likely first

  1. Blocked pump filter

    Most likely

    Coins, hair grips and underwires collect until the pump cannot move enough water.

    Pump filter / trap£8–£20 for the partDIY

  2. Kinked or silted drain hose

    Common

    Crushed behind the machine or narrowed by detergent scum.

  3. Blocked sink trap or standpipe

    Common

    A blocked kitchen waste stops the machine draining even when the machine is clear.

  4. Jammed or failed drain pump

    Occasional

    An object stalls the impeller or the pump motor fails. A hum with no flow points here.

    Drain pump£15–£40 for the partDIY with care

How to fix it, step by step

  1. Isolate and prepare

    Unplug at the wall, towels down, shallow tray ready.

    5 minTowels, Shallow tray

  2. Drain down through the emergency hose

    Open the bottom flap, pull out the small emergency drain hose, and empty the drum into the tray in stages.

    10 min

  3. Clean the filter and free the impeller

    Unscrew the filter, clear it under a tap, then check the impeller turns freely with a finger.

    10 minTorch

  4. Check the hose and waste, then test

    Straighten the drain hose, confirm free flow into a bucket, clean the sink trap, refit the filter hand-tight and run a rinse-and-spin.

    20 minBucket

Need an engineer for this OE?

We list 4 washer dryer repair businesses across the UK, 2 of which are LG-authorised. Diagnostic callouts typically start around £55, and many will put that towards the repair if you go ahead.

Find washer dryer engineers near you

Parts you might need

Typical UK prices for the part alone, before fitting. Worth knowing before you accept a quote — the part is often a small share of what a repair is priced at.

  • Pump filter / trap

    A removable mesh trap in front of the pump that catches coins, hair grips and buttons before they reach the impeller.

    £8–£20

  • Drain pump

    The small electric pump that pushes waste water out of the drum and into your waste pipe at the end of a cycle.

    £15–£40

Related problems

Other LG washer dryers codes

All LG washer dryers fault codes