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AEG E10 on a washing machine

Water intake fault — the machine is not filling as expected.

The same code appears on Zanussi and Electrolux machines — they share the same control platform.

Verdict

You can fix this yourself

No special tools or qualifications needed

Urgency
Fix soon

About 27 min to work through

Typical cost

Free to £120

DIY: Up to £30 in parts

What E10 actually means

The machine did not reach its target level within the fill window. E10 is the general intake fault; some models split it further into E11 and E13. The answer is upstream of the appliance in the large majority of cases.

Before you start

  • Water: Turn the tap off before unscrewing the fill hose — it stays pressurised.

What causes it, most likely first

  1. Tap closed or partly open

    Most likely

    The commonest single cause, and it often follows plumbing work or a holiday.

    How to check: Trace the fill hose to its tap and open it fully.

  2. Blocked inlet filter gauze

    Most likely

    The mesh in the machine's inlet port scales up in hard-water areas and throttles the flow.

  3. Kinked or crushed fill hose

    Common

    Flattened where the machine has been pushed back against the wall.

  4. Blocked pressure switch hose

    Occasional

    The level sensor cannot see the water arriving, so the machine reports a fill failure while filling normally.

    Pressure switch / level sensor£12–£32 for the partEngineer

  5. Failed inlet valve

    Occasional

    The solenoid fails to open electrically. Only confirmed once the supply and gauze test good.

    Inlet solenoid valve£12–£30 for the partDIY with care

How to fix it, step by step

  1. Open the tap fully

    Follow each fill hose to its tap and open it completely.

    2 min

  2. Prove the supply

    Turn the tap off, unscrew the hose at the tap end, aim into a bucket and briefly open the tap. Strong flow means the supply is fine.

    5 minBucket

  3. Clean the inlet gauze

    Unscrew the hose at the machine end, ease the mesh out with long-nose pliers, rinse and descale in vinegar, refit squarely.

    10 minLong-nose pliers

  4. Reconnect and test

    Hand-tighten both ends, open the tap, check for weeps, run a rinse cycle listening for water within thirty seconds.

    10 min

Need an engineer for this E10?

We list 83 washing machine repair businesses across the UK, 38 of which are AEG-authorised. Diagnostic callouts typically start around £55, and many will put that towards the repair if you go ahead.

Find washing machine engineers near you

Parts you might need

Typical UK prices for the part alone, before fitting. Worth knowing before you accept a quote — the part is often a small share of what a repair is priced at.

  • Pressure switch / level sensor

    Reads how much water is in the tub via a thin air hose. Blocked hoses and split diaphragms make the machine over- or under-fill.

    £12–£32

  • Inlet solenoid valve

    The valve behind the machine that opens to let mains water in. Blocked inlet gauzes are a far more common cause than a dead valve.

    £12–£30

Worth repairing, or replace it?

At the top of this range the repair costs a significant share of a graded replacement, which typically starts around £200. Worth getting the quote first, then deciding — on a machine under about five years old a repair usually still wins.

Work out if it's worth fixingCompare graded washing machines

Related problems

Other AEG washing machines codes

All AEG washing machines fault codes